Shipping policy

Shipping & Delivery Policy

Shipping Rates & Regions

We currently ship to the Mainland U.S. & Canada

• Standard Shipping: $6.99

• Free shipping on orders $60+

Estimated Delivery Times

• 10~14 business days

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery. To help us resolve the issue quickly, kindly include clear photos of the item and packaging. Please note: Requests made after this period may not be eligible for replacement or refund.

Lost or Stolen Packages

If your tracking information shows your package as delivered but you haven’t received it, we recommend checking with your neighbors or local post office.
While we’re unable to take responsibility for lost or stolen packages after delivery has been confirmed, we encourage you to reach out to the carrier directly for further assistance.

Incorrect Address or Undeliverable Packages

Before placing your order, please double-check that your shipping information is correct.
Packages returned due to incomplete or incorrect addresses will not be eligible for refund or reshipment. Thank you for understanding.

Shipping Delays

We do our best to ship your orders promptly, but delivery may occasionally be delayed due to factors outside our control—such as weather conditions, customs processing, or carrier-related issues. We sincerely appreciate your patience and understanding.